Deficiency Records for Signature Healthcare of Norfolk
Updated as of August 01, 2017
This is not the most recent data for Signature Healthcare of Norfolk. For the most recent information, click here.
A list of the most recent deficiencies for Signature Healthcare of Norfolk. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.
| Deficiency | Type of Deficiency | Deficiency Date | Date Corrected | Resulted from a Complaint? |
|---|---|---|---|---|
| 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. | Health | 2017-02-03 | 2017-03-03 | N |
| Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. | Health | 2017-02-03 | 2017-03-03 | N |
| Have a program that investigates, controls and keeps infection from spreading. | Health | 2017-02-03 | 2017-03-03 | N |
| Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | Health | 2017-02-03 | 2017-03-03 | N |
| Put firmly secured handrails on each side of hallways. | Health | 2017-02-03 | 2017-03-03 | N |
| Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action. | Health | 2017-02-03 | 2017-03-03 | N |
| Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. | Health | 2017-02-03 | 2017-01-04 | N |
| Ensure that residents are safe from serious medication errors. | Health | 2016-01-14 | 2016-02-14 | Y |
| Allow residents the right to participate in the planning or revision of care and treatment. | Health | 2016-01-14 | 2016-02-14 | N |
| Have a program that investigates, controls and keeps infection from spreading. | Health | 2016-01-14 | 2016-02-14 | N |
| Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | Health | 2016-01-14 | 2016-02-14 | N |
| Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | Health | 2016-01-14 | 2016-02-14 | Y |
| Allow residents to easily view the results of the nursing home's most recent inspection. | Health | 2016-01-14 | 2016-02-14 | Y |
| Review or revise the resident's care plan after any major change in physical or mental health. | Health | 2016-01-14 | 2016-02-14 | Y |
| Provide necessary care and services to maintain or improve the highest well being of each resident . | Health | 2016-01-14 | 2016-02-14 | Y |
| Store, cook, and serve food in a safe and clean way. | Health | 2016-01-14 | 2016-02-14 | Y |
| Make sure that doctors visit residents regularly, as required. | Health | 2016-01-14 | 2016-02-14 | Y |
| Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. | Health | 2016-01-14 | 2016-01-14 | N |
| 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. | Health | 2015-01-29 | 2015-03-16 | Y |
| Ensure each resident receives an accurate assessment by a qualified health professional. | Health | 2015-01-29 | 2015-03-16 | Y |
| Provide necessary care and services to maintain or improve the highest well being of each resident . | Health | 2015-01-29 | 2015-03-16 | Y |
| Allow residents to self-administer drugs if determined safe. | Health | 2014-11-14 | 2014-12-29 | N |
| Ensure that residents are safe from serious medication errors. | Health | 2014-11-14 | 2014-12-29 | N |
| Store, cook, and serve food in a safe and clean way. | Health | 2014-11-14 | 2014-12-29 | N |
| Keep accurate, complete and organized clinical records on each resident that meet professional standards. | Health | 2014-11-14 | 2014-12-29 | N |
| Keep each resident free from physical restraints, unless needed for medical treatment. | Health | 2014-11-14 | 2014-12-29 | Y |
| Ensure each resident receives an accurate assessment by a qualified health professional. | Health | 2014-11-14 | 2014-12-29 | Y |
| Allow residents the right to participate in the planning or revision of care and treatment. | Health | 2014-11-14 | 2014-12-29 | Y |
| Ensure services provided by the nursing facility meet professional standards of quality. | Health | 2014-11-14 | 2014-12-29 | Y |
| Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. | Health | 2014-11-14 | 2014-12-29 | Y |
| Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. | Health | 2014-11-14 | 2014-12-29 | Y |
| Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. | Health | 2014-11-14 | 2014-12-29 | Y |
| Protect each resident from all abuse, physical punishment, and involuntary separation from others. | Health | 2014-11-14 | 2014-11-14 | Y |
| Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. | Health | 2014-11-14 | 2014-11-14 | Y |
| Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. | Health | 2014-11-14 | 2014-09-09 | N |
